6 things you need to know about Enel connections

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6 things you need to know about Enel connections

Post by ourtoscana on Thu Aug 15, 2013 3:44 pm

Here are a 6 guidelines I want to share with you when interfacing with Enel before, during or after a purchase:

1)     New Electrical Supply - Enel
If the property that you are interested in has no electrical supply, then make sure that you get a quotation from Enel to get an exact figure for connection to the national grid. This process will take about 30 days to conclude but it is well worth doing to avoid unwanted surprises.

For residents, Enel will provide the supply almost free of charge but do not underestimate the timescale involved in carrying out the works. If the property is located in a restricted area of natural beauty then the procedure can go on for well over 6 months as permits have to be obtained through local planning authorities. For non-residents, be prepared to part with a significant amount of money!

2)     Removing Poles and Burying the line
It’s not uncommon to find a pole or cable cutting across that magnificent view. To remove a pole and bury the line, be prepared to pay the bones of 4000euro to Enel. In addition, you will need to dig an 80cm deep trench with flexible 110mm diameter conduit and inspection chambers every 50m. This will cost about 22euro/m or about 1000euro for a 50m run with an additional 170 euro on both ends.

3)     No build zone
Keep an eye out for any medium to high voltage power lines that may cross the land when purchasing. There are specific corridor restrictions within which you cannot construct. This often creates problems when trying to locate a swimming pool.

4)      Locating New Electrical Meters
The location of the electrical meter can become an expensive problem if the nearest public road is located hundreds of meters away. On the edge of a public road, you’ll need to construct a housing for the meter that will be 1m above ground level. This can cost anywhere between 300euro and 1000euro depending on design and materials employed. Most people try to incorporate these meters in the walls adjacent to the gate pillars. You’ll also have the added cost of the copper wiring and a system for automatically rearming in case of electrical storm not to mention the buried trench which can be calculated at about 22euro/m run.
 
5)      Relocating Existing Electrical Meters
Changing old meters to the modern remotely readable ones is a relatively straight forward affair. Just free phone 800 900 800 or +39 0230172011 from outside Italy, armed with an old bill (or serial number of the meter) and your codice fiscale. (Learn how to spell the letters in the codice fiscale using the names of Italian cities to avoid frustrating mistakes with their call centre!!)

Relocating meters within a house gets divided into greater/less than 10m range. For less than 10m you will pay the charge in your next bill which usually amounts to about 220euro. Greater than 10m means you pay 121euro as a deposit after which they’ll send a technician who will prepare an offer. Expect to pay 400euro to 600euro depending on the complexity.

Upgrading the meters from 3kw rated to say 4.5kw can be done over the phone. Remember, you will pay a premium on the additional Kilowatt hours and even more so if the property is your second home.
 
6)      Temporary Supply for Renovation works/New Builds
A temporary supply for a medium sized building site will generally need to be between 8kw and 15kw depending on the plant employed (crane, silo for plaster etc). A normal 3 to 4.5kw supply can work fine for smaller jobs but may require some co-ordination. Enel will request details on the permits issued to activate such a supply.

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Re: 6 things you need to know about Enel connections

Post by Admin on Thu Aug 15, 2013 4:21 pm

That's really useful. Thank you ourtoscana.

We have just had a quote from ENEL for connecting the electricity to our farm and it is an eye-watering €780 to connect us, and put the meter in the cupboard we have to supply and fit, all situated just 30cm from the actual electricity pole.

He will struggle to make the job last more than 2 hours. So that is some hourly rate!!
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Re: 6 things you need to know about Enel connections

Post by ourtoscana on Thu Aug 15, 2013 4:30 pm

I know it's really outrageous  ... I am currently removing a pole and burying a line on a job. The quote is for 4200euro and will take 2 guys at most a morning to complete + perhaps 400euro of material. That's a total cost of 600euro.

A real monopoly!!

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Re: 6 things you need to know about Enel connections

Post by Gala Placidia on Thu Aug 15, 2013 7:49 pm

I loved your comment about poles and cables cutting across otherwise magnificent views! It seems to happen all the time... Saboteurs! Rolling Eyes
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Re: 6 things you need to know about Enel connections

Post by ghiro on Thu Aug 15, 2013 8:56 pm

When we bought Casa Ghiro it came with a 3kW electric supply. Mad 

Those of you who have read 'Summer's Lease' by John Mortimer will know what's coming next!

We have (among other electrical things) an oven, a washing machine and a dishwasher.  All were bought here.  The problem is that, if we ever dare to use more than one of the above at the same time, the supply immediately trips out Shocked 

And to make matters worse if a visiting British friend (usually, but not always, female) brings a hairdryer with them there's not a snowball's chance in hell of washing or cooking anything!!
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Re: 6 things you need to know about Enel connections

Post by ghiro on Wed Apr 02, 2014 8:55 pm

Well we've finally persuaded ENEL to give us 6 kilothings rather than a mere 3 kilothings. 

Result!  Smile   OK!  OK!  It'll cost us more.  Sad 

But at least we can now use an electric toothbrush and an iPad at the same time without plunging our house, and the surrounding Italian countryside, into stygian darkness.
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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Wed Apr 02, 2014 9:39 pm

Sorry I do not understand? Must be the giant plasma screen causing it.... 3kw is more than enough for us barbarians... Oh, by the way, what happened to the well "educated lady" on here...  Mad  Mad  Mad

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Re: 6 things you need to know about Enel connections

Post by Vicino on Thu Apr 03, 2014 6:43 am

Ghiro, in no way whatsoever do I have much knowledge on electrics here, but I heard somewhere (probably on this Forum) that UK electrical products tend to use more than Italian electrical products.

We also have the 6 kilithingies and we have pretty much everything working together (including the pool pump at times). When the electric hairdryer goes on however, the lights do dim noticeably !

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enel connections

Post by sebastiano on Thu Apr 03, 2014 9:38 am

ghiro wrote:Well we've finally persuaded ENEL to give us 6 kilothings rather than a mere 3 kilothings.  Result!  Smile   OK!  OK!  It'll cost us more.  Sad But at least we can now use an electric toothbrush and an iPad at the same time without plunging our house, and the surrounding Italian countryside, into stygian darkness.
several years back we had a very high KW line put to our house it was,at that time,the first optic fibre line in AP.not on old wooden posts but new heavy duty concete ones.we had it brought to within about 30 metres from the house and assumed the costs of burying it to the meter which enel put in.Although it was a big expense it turned out to be less than an equivalent uk cost.we had a scottish sheep farmer staying at our place and he had had only 1 km of line put in for the same KW...his cost was more than double.The trouble is you cannot compare the costs of connection of a house in a suberb in the UK with some fairly remote context here.Just a word of advice be present if you have to do these works i know somone who has a holiday house and left it up to enel to do everything when he came back he found he couldn't open the shutters on a window as they had put up a pole centimetres in front of his shutters and window!!
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Re: 6 things you need to know about Enel connections

Post by Vicino on Thu Apr 03, 2014 10:19 am

sebastiano............

left it up to enel to do everything when he came back he found he couldn't open the shutters on a window as they had put up a pole centimetres in front of his shutters and window!!

I LOVE IT !!!

ps: I remember going up to Smerillo about 18 months back and nearly came off the cliff edge as the road was all but gone !  Hopefully they have recovered something ?
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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Thu Apr 03, 2014 6:24 pm

This might help give an idea as to what uses what ThisMoney LINK Ok it is yearly consumption, but tells you what is the big usage....  Smile  Smile  Smile  But it's very tricky as THIS LINK shows.... If you look at the best and worst ranges it can be 4 times more expensive to run just between types of washer.....


Last edited by stevegwmonkseaton on Thu Apr 03, 2014 6:26 pm; edited 1 time in total (Reason for editing : Clicked wrong button..)

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Re: 6 things you need to know about Enel connections

Post by ghiro on Thu Apr 03, 2014 7:04 pm

stevegwmonkseaton wrote:Sorry I do not understand? Must be the giant plasma screen causing it.... 3kw is more than enough for us barbarians... Oh, by the way, what happened to the well "educated lady" on here...  Mad  Mad  Mad
Great links above Steve.  Thank you.  Smile

I note that a LCD flat screen TV costs £29/year to run whereas a Plasma is a stonking great £95.  Sad   Happily not a plasma TV to be found in Casa Ghiro however.

BTW Steve which well "educated lady" did you have in mind?  Question  Question
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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Thu Apr 03, 2014 7:24 pm

ghiro wrote:
stevegwmonkseaton wrote:Sorry I do not understand? Must be the giant plasma screen causing it.... 3kw is more than enough for us barbarians... Oh, by the way, what happened to the well "educated lady" on here...  Mad  Mad  Mad
Great links above Steve.  Thank you.  Smile I note that a LCD flat screen TV costs £29/year to run whereas a Plasma is a stonking great £95.  Sad   Happily not a plasma TV to be found in Casa Ghiro however.

BTW Steve which well "educated lady" did you have in mind?  Question  Question

The culture secretary of course...   silent  pale  silent

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Re: 6 things you need to know about Enel connections

Post by Geotherm on Thu Apr 03, 2014 8:07 pm

Made me laugh when our neighbour said he was having a 15Kw supply and that as we had it first and the cable was over his land he would not have to pay so much to tap off it by Enel. Shock/Horrer, it cost him the same connection charge

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Paying ENEL

Post by stevegwmonkseaton on Wed Sep 03, 2014 4:44 pm

There was a post on ENEL (elsewhere today) about payments to ENEL and I wondered if we had any information here on the subject. Thought this original post had superb information, so a good one to resurrect. We don't appear to have anything here about it. We simply pay ours bi-monthly via our bank a/c (Italian), get the paper bill and pay manually via on-line. Of course if in the UK for months on end, this does not work. So when we were we a few years back we decided to see if we could get electronic bills, you can, but you have(had) to pay by DD. But we did find we could look at our bills on-line and download a copy and of course then pay it from the UK from our on-line Italian account. Can anyone add to this information?

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paying enel

Post by sebastiano on Thu Sep 04, 2014 6:19 am

stevegwmonkseaton wrote:There was a post on ENEL (elsewhere today) about payments to ENEL and I wondered if we had any information here on the subject. Thought this original post had superb information, so a good one to resurrect. We don't appear to have anything here about it. We simply pay ours bi-monthly via our bank a/c (Italian), get the paper bill and pay manually via on-line. Of course if in the UK for months on end, this does not work. So when we were we a few years back we decided to see if we could get electronic bills, you can, but you have(had) to pay by DD. But we did find we could look at our bills on-line and download a copy and of course then pay it from the UK from our on-line Italian account. Can anyone add to this information?
unlike most we have opted for direct debit...surprise..it actually works and very well...no more "strange bills"..."out of time/late bills"...automatic riembursement in casr of black outs etc..we receive the invoice electronically via mail (and thru the post)and it's paid by the bank directly on the last possible date as per the invoice.It's enough to take your last bill to the bank,get them to fill in the module at the back/end of the bill and they'll take it from there..definitely worth it.
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Re: 6 things you need to know about Enel connections

Post by modicasa on Thu Sep 04, 2014 7:19 am

Good OP, but Ill add a caveat.  Contrary to popular opinion, you do not have an inalienable right to an electricity supply.  ENEL can refuse to connect you for various reasons.  Neighbours are not obliged to give you the right to cross their land.

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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Thu Sep 04, 2014 8:44 am

Thanks Sebastiano, we too would like to pay by DD, but just don't trust the "Italian system" as yet... It's a bit like going back 30-40 years ago in the UK, these things are very "new-fangled" here. The only DD we have here is our water and that's down to the fact it's a very small company, they do have a web site, but little on it and no way of getting your bills electronically. That too works fine, so well we've not paid any water bill for over a year. Not too worried yet as they did say when we started with them that if we went to DD they would pay us back our €100 deposit. In short out water bills are a lot less than the electric, but we might just set up a DD with ENEL. My worry would be stopping these should we ever have to... Question

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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Fri Sep 05, 2014 9:15 am

Ok I read more on this subject elsewhere and it was a sad fact to read people struggle so much with registering with on the ENEL site. I could capture screens etc and post on my Google area, but that's a lot of work. Sure Modi has pointed out before that there are two areas to ENEL, you ned to know which... This is the little I posted, if anyone needs more, then get back.


Here https://www.enel.it/it-IT/#4   is their home page, near top RIGHT under the banner in the black box there is "Servizi", above is a number of icons. If you hover over either of the 1st two, one is "Maggior Tutela" and the other is "Libero Mercato", I believe the two different parts. I can only advise on the first "Maggior Tutela" as this is our service, your bill top RIGHT will tell you this if the same as ours. If you click this button more icons appear "La tua bolleta" takes you to the registration page. I've looked at the other option "Libero Mercato" and that is taking you to a different ENEL site, so it matters which you pick.

I just realised this person from Italymag may be on here, if so post away here or PM me if you prefer.


Last edited by stevegwmonkseaton on Fri Sep 05, 2014 9:29 am; edited 1 time in total (Reason for editing : Multiple paste due to naff Italymag copy.... and added last para re being member here)

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Re: 6 things you need to know about Enel connections

Post by mozza on Sun Jul 26, 2015 11:01 pm

I have tried to find advice about paying my ENEL remotely from UK but so far the info is that I can't. I have a holiday home in Teramo, Abruzzo. Up to now I have paid someone else to collect my bills and pay them but that service has stopped due to distance and trying to get to my place during the landslides. I was over in June and paid it from the posted bill along with my water at the Post Office. I am at a loss as to what to do in future

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Re: 6 things you need to know about Enel connections

Post by Admin on Mon Jul 27, 2015 7:49 am

You can pay it by bank transfer from abroad. The details are on ENEL's website under the section paga bolletta.
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Re: 6 things you need to know about Enel connections

Post by stevegwmonkseaton on Mon Jul 27, 2015 7:51 am

Welcome Mozza. You can pay ENEL bills from the UK, but you need a method of payment to do so. I'm pretty sure I read they will not accept a foreign credit card, but not absolutely sure. Other alternatives would be direct payment with something like Transferwise or currencyfair (there are others). You need to register on the ENEL site to view your bills.

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Re: 6 things you need to know about Enel connections

Post by Flip on Mon Jul 27, 2015 11:58 am

If you need a Credit/Debit Card, most Banks and the Post Office do their own 'PrePay' cards that you can load up on-line or in a Bank and then you can use that for Bill payments over the phone or on-line.
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Re: 6 things you need to know about Enel connections

Post by mozza on Wed Jul 29, 2015 5:37 pm

Thank you all for you help and advice. Will look into them

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